Nine ways in. One way of working.

Custom Local Software

When off-the-shelf doesn't fit, we build the system you actually need, scoped small. Proof: we built and operate the full management platform for a rural water co-op.

• Utility and member billing systems
• Facility, equipment, and asset management
• Permit and application tracking
• Operations dashboards your council or board can read
• Built on modern, boring, cheap-to-run infrastructure; you own the source
• Offline-first option: systems that keep working with no internet at all, at the shop, at the hall, or mid-outage

Field Apps & Sensors

Software that leaves the office: crew phone apps plus low-cost sensors. Our own pothole sensor maps road damage while crews drive their normal routes.

• Road condition logging and mapped damage reports for maintenance planning and grant applications
• Asset and infrastructure inspection apps
• Meter reading and route-based data collection
• Crew checklists and work logs that survive a truck cab

Data Rescue

Any municipal dataset, however old and messy, returned clean, structured, and documented.

• Assessment rolls, tax records, and utility account histories
• Cemetery registries and plot maps
• Bylaw and minutes indexes going back decades
• Records inventories for retention compliance
• Migration into whatever your office already uses, or something better

Website Fix or Rebuild

Fast, plain-language, accessible, and your office updates it without calling anyone.

• Agendas, minutes, and public notices your staff post themselves
• Accessible and mobile-friendly by default
• Hosting that costs dollars, not hundreds, per month
• Canadian hosting available where records require it
• Care plan from $75/month: updates, backups, and a human who answers

Automations, Forms & Integrations

We automate the office work that eats the week and put high-traffic forms online. Workflows going forward, not scanning decades of archives.

Mandated software stays. Provincially required or incumbent systems (assessment, financials, reporting) are not something we ask you to replace. We build around them: automating the exports, reports, and double entry they create.

• Monthly and quarterly reports that generate themselves
• Billing export reconciliation
• Online forms for licenses, permits, and bookings, feeding a simple tracker
• Mail-merge notices and assessment letters
• Moving data between systems that don't talk to each other

Documentation & Continuity

The answer to "what happens if the person who knows everything leaves?" Written for the next person, not the last one.

• A system handbook for whatever your office already runs, written for the next person, not the last one
• Process documentation: how billing actually gets done, step by step, with screenshots
• A continuity one-pager your council can file: accounts, passwords process, who to call
• Training environments filled with realistic generated example data, so staff can practice without touching real records (and nothing FOIP-sensitive ever leaves the office)
• Annual refresh option so the documentation stays true

Emergency Fix

Something is broken right now and the old vendor isn't answering. We start within two business days, usually faster.

• Fixed diagnosis fee, quoted before we start, credited against the fix
• Broken websites, forms, spreadsheets, and small databases triaged and repaired
• Systems abandoned by a previous vendor assessed and stabilized
• An honest "this can't be saved, here's what replacing it costs" when that's the truth
• Every emergency ends with a one-page note on what broke and how to prevent it

The Township Standard FLAT-PRICE PRODUCT

We read 66 council packages from 26 municipalities; almost no two documents matched. The Standard fixes that in three weeks: every document redesigned to match, installed, and taught.

• Council pack: agenda, minutes, request-for-decision, bylaw, and policy templates
• Financial pack: cheque register, budget, variance, and year-end layouts in Excel
• Public pack: letterhead, notices, newsletters, and email signatures
• Your logo vectorized and cleaned; a one-page standard any future vendor must follow
• Installed on-site with an afternoon of staff training

See the full product page →

Your IT Desk MONTHLY RETAINER

A standing answer to "who do we call?" Set hours, priority response, no question too small. Public records show towns paying incumbent IT providers $8,000+ per month; ours starts at a tenth of that.

• One number to call, answered by the person who does the work
• Priority turnaround on anything that breaks
• Unused hours roll forward one month
• Cancel with 30 days' notice. Retainers should be earned, not contracted